Returns
At NadiandLo Jewelry, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unworn jewelry in its original packaging.
Return Details:
- Eligibility: Items must be unworn and in their original packaging to qualify for a return.
- Return Window: You have 30 days from the date of delivery to initiate a return.
- Refunds: We do not offer refunds; all returns will be issued as store credit.
Shipping:
- US Customers: Don’t worry about the return shipping—we have you covered! Simply contact our customer service team, and we will provide you with a prepaid return label.
- International Customers: You will need to cover the cost of return shipping. Please ensure your return is sent with a trackable shipping service.
How to Return:
1. Contact Us: Reach out to our customer service team at nadiandlodesign@gmail.com to initiate your return.
2. Prepare Your Return: Ensure the jewelry is unworn, in its original packaging, and include any accompanying documentation.
3. Ship Your Return: Follow the shipping instructions provided by our team (US customers will receive a prepaid label, international customers will need to arrange their own shipping).
For any questions or further assistance, please contact our customer service team. Thank you for shopping with Nadiandlo Jewelry!